Data We Gather

The following methods are used to gather information from you:

a. Data You voluntarily provide

• Name, email, phone number, payment information, and preferences are all required for reservations and bookings.

• Promotions & Loyalty Programmes: Travel/stay interests, contact information, and sign-up data.

• Feedback, grievances, or correspondence logs are examples of customer support and enquiries.

b. Automatic Information Gathering

While you are on our site, we might gather:

• Device and type of browser

• The IP address

• Hours spent and pages viewed

• Cookies and tracking devices (refer to Section 5)

c. Outsourced Sources

We might get a small amount of information from:

• Platforms for booking trips

• platforms for social media (if you communicate with us there)

• providers of analytics (Google Analytics, etc.)

2. How Your Information Is Used

We benefit from your information:

• Take reservations and offer guest services.

• Make your Trelgnost experience unique.

• Provide deals, promotions, and updates (if you agree).

• Examine and enhance the functionality of our website and the visitor experience.

• Observe your legal and regulatory duties.

3. Exchanging Personal Data

We only divulge your information when required.

• With reliable service providers (such as IT support and payment processors),

• Inside our business group

• When required by law, with law enforcement or regulators

• With partners in third-party marketing (only with your permission)

Your personal information is not sold to third parties.

4. Your Privacy Options

You are in charge of your information:

• Access & Correction: A copy or correction of your data may be requested.

• Using the unsubscribe link, you can choose not to receive any more promotional emails.

• Cookies: Use our Cookie Settings page or your browser to control cookie settings.